At TeslaWatt, chat support services is our specialty. We’ve run efficient, large-scale, 24/7/365 operations. We know what it takes to hire, train and motivate chat agents. And we achieve high satisfaction — while delivering up to 200% ROI for our clients through sales support.
We model your perfect chat operation, helping you understand tradeoffs between staffing levels, efficiency targets, customer satisfaction and budget. We cover technologies, types of support and concurrency levels too.
When customers visit your FAQ, KnowledgeBase or product pages, they often need a hand. As they search for answers or browse your products, we proactively start chats, boosting conversions and customer satisfaction.